Services
Start with what your business needs.
Whether you need a new website, want to improve the one you already have or make part of your business work better online, I'll help you find the simplest useful solution.
Where should we start?
What would you like to make better?
You don't need to know the solution yet. Pick the situation that sounds closest to where your business is today.
I need a website
Get a professionally designed, built and managed website without a large upfront project cost.
Website plans → 02My website isn't doing enough
Improve what's already there rather than automatically throwing it away and starting again.
Improve your website → 03I want to make things easier
Improve enquiries, bookings, forms and other digital parts of the way your business works.
Digital solutions → 04I'm not sure what I need
Start with the business and work out where digital could make the biggest practical difference.
Let's work it out →Website plans
Your website, designed, built and looked after.
Get your business online from £79 a month, with a £179 initial build.
I'll understand your business, plan the website, design it, build it and get everything live. Then I'll continue to host, maintain and support it as part of your monthly plan.
There's no need to find separate designers, developers or hosting, and you won't be left figuring things out once the website launches.
Your plan takes care of
- Professional website design and build
- Responsive mobile design
- Website structure and customer journeys
- Contact and enquiry forms
- Search-friendly foundations
- Hosting and SSL
- Technical maintenance
- Reasonable day-to-day website updates
- Ongoing support
+ £179 initial build
What does the monthly plan cover?
Your monthly payment covers the ongoing essentials needed to keep your website running, including hosting, SSL, technical maintenance and support.
Small day-to-day changes such as updating text, replacing an image or changing contact details are included too. If you need something larger, I'll explain what's involved and agree any additional cost with you before work starts.
Improve what you've got
Don't rebuild something that only needs fixing.
Sometimes the foundations are perfectly good. The problem is somewhere in the experience.
Customers might struggle to find what they need, understand what you offer or know what to do next. Your mobile experience might be getting in the way, or enquiries might be dropping off before they reach you.
I'll look at what's happening, understand what you're trying to achieve and concentrate the work where it can make a meaningful difference.
That can include
- Website and journey review
- Usability improvements
- Navigation and information structure
- Landing page improvements
- Calls to action and enquiry journeys
- Mobile experience
- Content clarity
- Conversion improvements
Digital solutions
Make things easier for your customers. And for you.
The website is only one part of how customers interact with your business.
If people constantly call to ask the same questions, booking is difficult, enquiries arrive without the information you need or you're repeatedly doing work that could happen more efficiently, there may be a better way.
We'll understand the problem first and find the simplest useful solution rather than adding technology for the sake of it.
That could mean
- Online booking
- Better enquiry and quote forms
- Payments
- Customer self-service
- Automated confirmations and follow-ups
- Connecting existing tools
- Reducing repetitive admin
- Simple bespoke digital experiences
Not sure where to start?
Let's look at the business first.
You shouldn't need to diagnose the problem before asking for help.
Tell me about your business, how customers currently find and deal with you, and anything that feels harder than it should.
I'll look at the situation and help identify where the most useful opportunities might be.
How customers find you
What they experience
Where things get difficult
Where digital could help
Experienced thinking
The aim is to solve the right problem.
I've spent more than 20 years designing websites, digital products and customer experiences.
Sometimes the right answer will be a new website. Sometimes it'll be a smaller change to something you already have. Sometimes we'll discover the problem isn't the website at all.
You won't be pushed towards a bigger project simply because it's a bigger project. The work should make sense for the business.
A bit about me
